Privacy Policy

ASIA SPICE AND RICE SRL
Address: Str. Chiristigiilor 2, Sector 2, Bucharest 021562, Romania
VAT / Tax ID (CUI): 52282834
Company Registration No.: J2025058810005
Contact e-mail: info@asiaspicerice.ro

1. Purpose and Legal Basis of Personal Data Processing

We collect and process personal data of our customers and website users for the following purposes:

• processing orders and delivering goods (execution of contract)
• communication regarding orders, payment, delivery, invoicing, customer support
• direct marketing (newsletter, offers), only with your explicit consent
• compliance with accounting and fiscal obligations

Legal bases for processing: execution of contract, explicit consent (when required), legal obligations under Romanian law.

2. Data We Collect

We may collect the following types of personal data:

• contact data: first name, last name, email address, billing address, shipping address, phone number
• order and delivery data: delivery address, delivery instructions, invoice details
• payment data (only needed for invoicing; actual payment processing may be handled by third-party payment providers)
• technical data: IP address, browser type, device, session data, cookies and similar tracking data (if you consent)
• marketing and preference data: purchase history, saved preferences (only if you consent)

We do not collect special categories of personal data (such as health, racial/ethnic origin, religion, political opinions).

3. Data Recipients

We may share your personal data with:

• courier or delivery companies, for the purpose of delivering ordered goods
• payment processors, accounting or invoicing service providers (if used)
• hosting and IT service providers (hosting, email service, website infrastructure)
• public or fiscal authorities, if required by law

We do not sell your personal data to third parties for marketing purposes without your explicit consent.

4. Data Retention

We store your personal data as long as needed to fulfill the purposes for which it was collected (order processing, delivery, invoicing). After fulfilling those purposes and after expiry of any applicable statutory retention period, we will delete or anonymize your data unless you consent to further storage for marketing.

5. Your Rights under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

• right to access: you can request confirmation whether we process your personal data and ask for a copy
• right to rectification: you can ask us to correct inaccurate or incomplete data
• right to erasure (right to be forgotten): you can request deletion of your data, subject to legal or contractual retention obligations
• right to restrict processing: you can request restriction of processing when data accuracy is disputed or processing is unlawful
• right to object: you can object to processing based on our legitimate interest, including marketing processing
• right to data portability: you can ask us to provide your data in a structured, machine-readable format
• right to withdraw consent: where processing is based on consent (e.g. marketing, cookies), you can withdraw it at any time without affecting earlier lawful processing

To exercise these rights, send a request to info@asiaspicerice.ro. We will respond within the time required by law.

You also have the right to lodge a complaint with the competent supervisory authority.

6. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies. These may include:

• essential cookies required for site functioning (navigation, shopping cart, order checkout)
• optional cookies for analytics, statistics, user behavior analysis, marketing (only if you consent) GDPR.eu+1

You have the option to accept or reject non-essential cookies. Rejecting them will not prevent you from using the website, but some features may not work properly.

7. Data Security

We implement technical and organizational measures to protect your personal data. These include secure servers, restricted access, encryption where applicable, internal procedures to prevent unauthorized access, accidental loss, or data breaches.

8. Data Protection Contact

For questions regarding your personal data, to exercise your rights, or to withdraw consent, contact us at: info@asiaspicerice.ro

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our data processing practices or legal requirements. We will publish the updated version on our website, indicating the date of last revision.